Start with the evidence
Gather the source activity, fee details and settlement record. Check that they cover the same currency and batch before comparing their totals.
Work through the example
Example activity of USD1,000 less a documented USD30 fee gives USD970 net. The bank amount should be compared with that net figure, while the gross amount and fee remain separately traceable.
Make the next step clear
Retain the component references and flag any unexplained difference. Do not invent a fee merely to make the subtraction work; every component needs its own source.
Keep the source context
Use confirmed source records and keep their dates, references and currencies visible. A payment request is not a receipt, a provider status is not necessarily a bank entry, and a net settlement may combine several components.
01Keep the source02Check the context03Choose the next step